Exchanges and Returns

Exchange

If you're considering an exchange for a different size or a similar item, we're here to assist! Please initiate the exchange process by emailing us at shop@fat-international. Once you cover the cost of return shipping, you’ll be also responsible for charges associated with shipping of the new product.

Damaged item

Should your item arrive with any quality issues, we're committed to addressing it promptly. Contact us at shop@fat-international.com with details and photos of the issue. For minor non-functional defects, a partial refund could be offered to simplify the process. For more significant concerns, we'll arrange to send you a replacement.

In the event of transit damage, please help us by providing photos of the package, enabling us to file a claim with the shipping provider.

Returns

If you decide to return your purchase for any other reason, you have 14 days from the delivery date to do so for a refund. Items must be returned in their original state—unworn, unwashed, and with all tags and packaging intact.

Start your return by emailing shop@fat-international.com with your order number. We will be in touch shortly to help you with the return.

You're responsible for return shipping, and we recommend using a tracked and insured service. If we provide a return label, its cost will be deducted from your refund.

Ensure your return package includes your name and order number. Clarify with your shipper that the item is a return to avoid extra charges. We'll deduct any import duties we incur from your refund. If you need a copy of the original invoice or additional information, we can provide it.

Once we receive your return, we'll examine the items and process your refund to the original payment method, typically within a week, allowing extra time during special releases or holidays. The refund may take an additional 3-5 business days to appear in your account.

If you don't see your refund after this period, please follow up with your bank or credit card issuer, and if necessary, reach out to us at shop@fat-international.com for further assistance.

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